Privacy Policy

Last updated: 20 February 2026

Highland Gift Shop (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we handle your information when you visit (highlandgiftshop.co.uk) or place an order with us. We operate with a simple principle: we only collect the information necessary to process your order, and nothing more. We do not store personal information beyond what is required for fulfilment, we do not sell or share data, and we do not use your details for marketing.

1. Who We Are
Highland Gift Shop Wick, Scotland, United Kingdom
Email: highlandgiftshop@hotmail.com

We are the “data controller” for the purposes of UK data protection law.

2. Information We Collect
We collect only the information required to process your order:

a) Information you provide
• Name
• Shipping address
• Email address
• Order details

We do not keep any personal information longer than necessary to fulfil your order and meet basic legal requirements.

b) Payment information

Payments are processed securely by PayPal.
We never see or store your card details.

c) Automatically collected information

Basic technical data (such as IP address or browser type) may be collected automatically. This is standard for most websites and is used only for security and functionality of our hosting company. We do not use this information ourselves.

3. How We Use Your Information
We use your information only for:

• Processing and delivering your order
• Contacting you about your order
• Responding when you contact us

We will never contact you with offers, promotions, newsletters, or marketing of any kind.

We do not:

• Sell your data
• Use your data for analytics‑based marketing
• Build customer profiles

4. Legal Basis for Processing

We process your information under:

• Contractual necessity — to fulfil your order
• Legal obligation — for basic record‑keeping (e.g., tax requirements)

We do not process your data for marketing or promotional purposes.

5. Sharing Your Information

We only share your information with trusted third parties when necessary to complete your order:

• Payments - PayPal
• Delivery - Royal Mail
• Website hosting providers

These providers receive only the information required to perform their role. We do not share your information with any sort of advertisers, marketers, or data brokers.

6. How Long We Keep Your Data

We keep your information only for as long as required to:

• Process your order
• Meet legal obligations

After this period, information is securely deleted or anonymised. We do not retain personal information for marketing or customer profiling.

7. Cookies

Our website may use basic cookies for functionality and security. We do not use cookies for advertising, tracking, or marketing. You can disable cookies in your browser settings if you prefer. We don't know how you do this but apparently you can. As far as we are concerned, cookies are things you eat.

8. Security

We use standard security measures such as SSL encryption and secure payment gateways to protect your information. This is taken care of by our website hosts.

9. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect data from minors.

10. Your Rights

Under UK GDPR, you have the right to access your personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.